Services and prices
Clear packages with a fixed scope. All prices exclude VAT. The quote you receive from us always prevails.
The packages
Free initial analysis
€0
- Introductory call of up to 30 minutes, by phone or online
- Together we look at one process: how do requests come in now, and what happens next?
- You find out whether the assistant suits you. If so, you receive a quote
- No building or installation work
- No access to your systems or customer data needed
Starter: one workflow
€249 one-off, excl. VAT
- The request and follow-up assistant for one web form: overview, task list, draft replies and error log
- Set up in your Google account, together with you (you click "install" yourself; we guide you)
- Company name and standard texts adapted to your business
- Testing with made-up data
- Walkthrough of up to 1 hour
- Documentation: installation guide, manual fallback and maintenance checklist
- One correction round within 14 days after delivery
- No AI module
- No connection to your mailbox, calendar or accounting
- No changes to your website (you do get the form link or embed code)
Extended
from €595 one-off, excl. VAT
Everything in Starter, plus custom work defined in the quote in advance. For example extra message types or keywords for your trade, your own draft texts per message type, or a second form.
The exact scope and price are in the quote. We only start after your approval.
Maintenance
€69 per month, excl. VAT
- Monthly check: is the assistant still working as intended?
- Review of the error log, with a short report by e-mail
- Up to 30 minutes of small changes per month, such as adding a keyword or adjusting a text. Unused minutes expire
- Help with faults by e-mail, on working days
- Cancellable monthly
- No 24/7 support and no unlimited support
- Larger changes only after a separate quote
What always applies
- You remain the owner of your Google account, form, overview and script.
- We never ask for passwords. If we get temporary access, we remove it at delivery, unless you take maintenance.
- Work outside the agreed scope is only done after you approve a price estimate in advance.
- Third-party costs are listed in the quote in advance. Version 1 needs no paid third-party services; a free Google account is technically enough. If you choose Google Workspace, you pay that subscription directly to Google.
- If maintenance means we work with your customers' data, we first sign a data processing agreement.
- The introductory price may change later. The price in your quote stays valid.
See also our terms and conditions. Curious how it works in practice? See an example of a processed quote request or read the steps from analysis to delivery.
Frequently asked questions about the services
Does this work with my current website?
Yes, if you can place a link or embed code on your website. We do not change your website ourselves.
The assistant works with a Google Form. You get the link and the embed code of that form, so you or your web designer can put it on your site. Version 1 only processes messages sent through that form, not e-mails or phone calls.
Does the assistant send replies to my customers by itself?
No. The assistant only writes draft replies; you read, adjust and send every reply yourself.
Every draft is marked as not sent. A built-in check, the guardrail, keeps prices, dates, availability and technical promises out of the draft. The script has no access to your mailbox.
What happens to a fault report that mentions a burning smell, smoke or sparks?
Such a report gets the priority SPOED (urgent) in your task list, with an internal deadline of 1 hour. What you do next is up to you.
The draft reply to a fault report asks the customer to call 112 (the Dutch emergency number) straight away if there is a burning smell, smoke or sparks. The assistant promises the customer no time or solution; the internal deadline is only for you.
What does it cost?
The initial analysis is free. Setting up one workflow costs €249 one-off (introductory price), extended setup starts from €595 and maintenance is optional at €69 per month, all excluding VAT.
Version 1 needs no paid third-party services; a free Google account is technically enough. If you choose Google Workspace, you pay that subscription directly to Google. The price in your quote prevails.
Where is my customers' data stored?
In your own Google account: in your form and your spreadsheet.
The script only asks for access to that one spreadsheet and the right to start on a new form answer, with no access to Gmail, Drive, Calendar or the internet. If we need access to your customers' data for setup or maintenance, we first sign a data processing agreement.
Is the assistant already used by other businesses?
Not yet. The assistant has been tested with made-up data; the first installation at a customer is a pilot.
That is why, during setup, we go through all the tests in the installation guide together with you, using made-up messages, before you use the assistant for real requests.
Wondering whether this fits your business?
Ask for a free initial analysis. No obligation.